Helping The Helpers

Helping the Helpers Project offers low fee independent and strictly confidential support for front line public sector workers experiencing difficulties in their everyday life. The Helping the Helpers is part of the Community Psychotherapy Network Social Enterprise.

The traditional heroic role of helpers includes expectations that they are selfless, tireless, and somehow superhuman. Helpers are, however, affected by their jobs. Public sector workers will often leave their jobs with a feeling of not having done enough, because needs in many situations are so overwhelming that they far exceed their capabilities. The frontline public sector workers like Healthcare professionals, Teachers and Social workers Policemen and women, members of the Fire brigade and Paramedic Services, as well as for Probation Officers empathy is an essential aspect of good help. This is also a source for traumatic stress, which sometimes led to burn out, or just feeling overwhelmed or fed up. Early recognition and awareness is crucial to be resilient to these symptoms. The needs of helpers are often very similar to those directly affected and often overlooked.


What we would like to offer is a regular long-term confidential, therapeutic support group for dealing the effect of the day-by-day stress of the work and its effect on front line public sector staff’s life. You can apply for membership through email or telephone. We will arrange individual assessment sessions where we can discuss the applicants’ needs and whether this form of help and support is suitable or not.

Looking forward to hear from you!


Why do we think you may interested in this possibility?

Studies focus many times on tragic events and avoid the consequences of everyday traumatisation and negative impact from the amount of exposure to anger, violence, traumatised people and heightened feelings. The helpers are trying to solve problems that are sometimes too overwhelming. They are also just human beings, and although they haven’t been through those catastrophic life events by themselves; they have to cope with lots of horrible stories, emotions and impressions. That of course leaves marks on them, and sometimes as an effect, they also develop psychological problems or simply feel emotionally exhausted.
Psychological preparedness at work should help to cope with the emotional burdens of their jobs. Building the capacity of agencies to better cope with the traumatic stress of their staff is an important part of the agenda of the workforce’s welfare. It is an essential and often missing element in strategies for organizational development, recruitment, and retention of staff in public social services. The cultural shift in understanding how client trauma inevitably affects the helper is an important next step in professional education and socialization.

We use Group Analytically informed therapy to support helping professionals for difficulties connected with their everyday working life or when things going wrong in their personal life such as bereavement or a divorce, which makes their work difficult. This involves group conversations with a facilitator who is trained to help you to metabolise and make sense of your feelings, and try to help you to change things that are troubling you. It is something you take an active working part in, rather than something you are just prescribed or given, such as medication.

Helpers need help to take care of themselves. That can be difficult for those who really enjoy what they are doing. We would like to work towards implementing a new culture of self-care with pride in the chosen profession. This multidisciplinary group is to provide a forum to foster open communication amongst a staff group comprising of different professional groups with varying levels of expertise, experience and seniority. The aim of this group is to also assist helpers to grow in their abilities and strengthen their effectiveness in highly stressful workplaces.